Privacy Policy

Effective Date: 1 January 2024

At The Meow Mart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect various types of information from you, including:

• Personal Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address)

• Non-Personal Information:

  • Browser type and version
  • IP address
  • Pages visited and the time spent on our site
  • Referral source (how you arrived at our site)
  • Device information (mobile, desktop, etc.)

• Cookies and Tracking Technologies:
  We use cookies and similar tracking technologies to enhance your experience on our site. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Order Processing:
  To process your transactions, manage your account, and fulfill your orders.

• Communication:
  To communicate with you about your orders, respond to inquiries, and provide customer support.

• Marketing:
  To send you promotional materials, special offers, and updates about our products and services, with your consent.

• Improvement of Services:
  To analyze user behavior and preferences to improve our website, products, and services.

• Legal Obligations:
  To comply with applicable laws, regulations, or legal requests.

3. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers:
  We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Business Transfers:
  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

• Legal Compliance:
  We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to maintain its safety. This includes:

• Using encryption technology to protect sensitive information transmitted online.
• Restricting access to personal information to authorized personnel only.
• Regularly reviewing our security practices to guard against unauthorized access.

While we strive to protect your information, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Update:
  You have the right to access and update your personal information at any time.

• Opt-Out:
  You can opt-out of receiving marketing communications by following the unsubscribe instructions included in those communications.

• Data Deletion:
  You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal compliance).

• Withdraw Consent:
  If you have provided consent for processing your personal data, you have the right to withdraw that consent at any time.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.